Ottawa · Eastern Ontario · Online LTB hearings

Ottawa landlord paralegals who get your property back.

N4 non-payment, N12 own-use, N8 late rent and cash-for-keys, handled start to finish at the Landlord and Tenant Board by eviction paralegals who only represent landlords and own rental properties too.

500+ Google reviews from Ontario landlords
Licensed by the Law Society of Ontario

Bita Di Lisi, lead paralegal for Ottawa landlords, at her desk in the Stonegate office

100% onlineLTB hearings · no travel needed
25+Years helping landlords
10,225+Landlord files handled
7Licensed paralegals
46Ontario cities and growing
500+★★★★★ Google reviews
Landlord-side legal services

Ottawa eviction paralegals, on the landlord’s side only

Every file gets a notice review before it is served. One error restarts the clock, so we catch it first.

Non-payment of rent (N4)The most common matter for Ottawa landlords. Tenants include public servants, tech workers, uOttawa and Carleton students, and families, and while demand is steady, a job change or relationship breakdown still stops rent quickly. The N4 has to be mathematically correct and claim only lawful rent; one error restarts the void period. We draft, file and represent you from notice to hearing.Learn more →Personal use (N12)Ottawa owners reclaiming a condo or house for themselves, a close family member or a buyer need an N12 that shows genuine good-faith intention, with compensation paid on time and the notice served correctly. Bill 97 tightened the rules, and a misstep means dismissal and starting over. We prepare Ottawa N12 applications regularly.Learn more →Persistent late rent (N8)A tenant who pays consistently, but always late, shows a pattern that can justify termination. We track the payment history, prepare the N8 notice and file the L2 application if the behaviour isn’t corrected. This route turns on a precise, dated record of every late payment, and we build it for the Ottawa hearing.Learn more →Cash-for-keysWhere a hearing isn’t the preferred route, or speed matters more, a negotiated move-out can get an Ottawa landlord the unit back faster and without the LTB queue. We negotiate and document the agreement, usually with an N11, so the terms are enforceable and you are not exposed after the tenant vacates.Learn more →Demolition & repairs (N13)Planning a demolition, a conversion to another use, or repairs so extensive the unit must be vacant? We prepare the N13 correctly, advise on the compensation and right of first refusal that may apply, and file the L2 application.Learn more →T2 & T6 defenceWhen a tenant files a maintenance or harassment application, the response strategy matters. A T2 or T6 hearing can carry real financial consequences, including rent abatements and administrative fines. We build your defence, gather the evidence and represent you at the LTB.Learn more →Notice review & re-serviceThe LTB is high-volume, and applications with errors (a wrong rent figure, an improper service method, an incorrect notice period) get returned. That costs weeks. We review every Ottawa notice before it is served and fix the issues that lead to re-service.Learn more →Rent owed after move-out?Most landlords want to know if it’s worth chasing. On the free call we’ll look at the amount and the tenant’s situation and give you a straight answer, before you spend a dollar.Learn more →
Robert Di LisiBita Di Lisi
Why landlords choose Stonegate

We’re landlords too. We only ever sit on your side of the table.

Robert and Bita Di Lisi own rental properties themselves, so we know what a missed month of rent actually costs. Stonegate has never represented a tenant: no conflicts, no divided loyalties.

Landlord-onlyNever tenants. Ever.
Flat-fee pricingQuoted before you sign.
24-hour responseAnswered in 1 business day.
Notice reviewEvery notice checked before it’s served.
Our process

How it works

What happens when you hire us.

  1. 1Free discovery callA short, no-obligation call. You tell us what’s happening; we tell you your options and what to expect.
  2. 2Notice prepared & servedWe prepare the correct notice and handle service in line with LTB requirements.
  3. 3Application & evidenceWe file your application and compile the evidence package. Nothing missed before your hearing date.
  4. 4LTB hearingWe attend, present your evidence and advocate on your behalf, anywhere in Ontario.
  5. 5Post-order guidanceIf the tenant won’t leave after the order, we file with the Sheriff and coordinate the eviction.
Book your free discovery call20 minutes · No obligation · We call you
Verified Google reviews

Trusted by landlords across Ontario

500+

Google reviews from Ontario landlordsRead all reviews on Google →
Jenny LutajGoogle review · ★★★★★

“I was referred by SingleKey to Berkan Altun at Stonegate Legal Services regarding an ongoing issue I had been dealing with for several years involving a tenant. Reaching out to Berkan was one of the best decisions I could have made. He took the time to listen carefully, explain my rights in detail, and guide me through every step of the process with patience and clarity. I would confidently recommend Berkan Altun and the Stonegate team to anyone seeking legal assistance, especially with landlord-tenant matters.”

Tatiana MunozGoogle review · ★★★★★

“It was a pleasure to deal with Ravis at Stonegate Legal Services. She was patient and always trying to calm me through all the problems with my tenants. Thank you Ravis and all at Stonegate.”

Margaret WinterGoogle review · ★★★★★

“Bita Di Lisi was available for all my questions in a very stressful time as I was selling a tenanted property and the sellers were asked to evict the tenants so the buyers could move in. Bita’s service and knowledge was invaluable and smoothed the process for us all. I highly recommend you.”

Kristine AndersenGoogle review · ★★★★★

“I had a great experience working with Stonegate Legal Services! My tenant was struggling to pay the rent and refusing to leave the property. Berkan took over with communicating with the tenant, he filed everything with the LTB to get a hearing and in the end we had a good outcome. I’m really grateful for the entire team at Stonegate, I would highly recommend their services!”

Matthew BenedettoGoogle review · ★★★★★

“Ravis at Stone Gate Legal Services was absolutely fantastic to work with. She was extremely professional, knowledgeable, and always there when we needed her. She always picked up the phone and responded to emails right away, which made the entire process smooth and stress-free. Highly recommend Ravis and the team.”

Mohsen Rezaeian-PourGoogle review · ★★★★★

“I had an excellent experience working with Eric Spalvieri and the team at Stonegate Legal Services. Eric represented me in a complex Landlord and Tenant Board matter and was professional, strategic, and highly prepared throughout the entire process. If you are a landlord looking for a knowledgeable and dedicated legal representative, I highly recommend Eric!”

Katherine CartagenaGoogle review · ★★★★★

“Anome, our paralegal, was amazing and supported us throughout the entire process. She guided us every step of the way and made us feel confident during the hearing. Thanks to her help, our case was dismissed and we achieved a fair resolution in our favor.”

Luca GiulianoGoogle review · ★★★★★

“Ravis was absolutely phenomenal. She is extremely knowledgeable, prepared us very well for the hearing and what to expect. She was responsive throughout the process. We felt that we were in very good hands throughout the hearing and got a better outcome than expected. Worth every penny.”

Zhivko VanefGoogle review · ★★★★★

“Happy with Stonegate Legal Services from beginning to end. N11, no headache for troubled tenants. Good for landlords. Thank you.”

Ryan NguyenGoogle review · ★★★★★

“Bita and Ravis from Stonegate Legal were 10/10 in regards to their service and expertise. They’ve helped me with a year long struggle with my tenants and calmed my nerves through the process. I would highly recommend this team for any other landlords going through non-payment or LTB issues!”

Meet your team

Real people who will handle your Ottawa file

About Stonegate →

Robert Di LisiRobert Di LisiParalegal – Intake co-ordinator
Bita Di LisiBita Di LisiLead Paralegal
Ravis MohebbianRavis MohebbianParalegal
Anome MehrabianAnome MehrabianParalegal
Eric SpalvieriEric SpalvieriParalegal
Berkan AltunBerkan AltunParalegal
Mark TipoldMark TipoldParalegal/ Support staff
Seminars

We don’t just represent Ontario landlords. We teach them.

Robert and Bita speak to rooms full of landlords and investors about notices, LTB timelines and the mistakes that cost months. The same know-how goes into every file we handle.

See upcoming seminars

Bita Di Lisi presenting to a full seminar room of Ontario landlordsBita Di Lisi presenting
Robert Di Lisi at the Stonegate Legal Services booth at a landlord eventRobert Di Lisi
Built for Ottawa landlords

Ottawa LTB cases are heard online, and we handle them every week

Ottawa has one of the largest rental markets in Ontario and, for years, one of its lowest vacancy rates. LTB hearings are held online, so an Ottawa file gets the same team, preparation and representation as one anywhere else in the province, with no travel for you.

Our team handles Ottawa LTB files regularly. We know the documents that carry weight, the defects that send applications back for re-service, and the timelines that decide how quickly you recover possession or rent. From the first notice to Sheriff enforcement, we handle the file end to end.

Everything is handled by phone, email and video. In most cases you don’t need to appear at the hearing yourself, which matters to the many Ottawa owners who rent out a home while posted elsewhere or living out of province.

Ottawa’s rental market

Ottawa’s rental stock mixes purpose-built apartments and condos downtown and in Centretown, older homes and duplexes in neighbourhoods like the Glebe, Westboro and Vanier, student housing in Sandy Hill and near Carleton, and newer townhouses and basement suites in Kanata, Barrhaven and Orléans.

That spread brings different files: student tenancies that turn over each spring, long tenancies at below-market rents in older buildings, and N12 and sale-related files in the suburbs as owners move back in or sell. Whether you own one condo or a portfolio, we tailor the approach to the property and the tenancy.

Neighbourhoods we serve

CentretownSandy HillThe GlebeWestboroVanierKanataBarrhavenOrléans
Also in Eastern Ontario: Kingston, Cornwall, Belleville, Peterborough. We file in every LTB region in Ontario.
Every kind of Ottawa landlord

Who we work with in Ottawa

First-time and single-unit landlordsYou rent out one condo or a basement suite and have never been to the LTB. We explain every step in plain language and handle the paperwork so nothing is missed.
Investors with several propertiesYou carry mortgages on multiple Ottawa units, and a non-paying tenant affects your whole portfolio. We move quickly and keep you updated on every file.
Property managersYou oversee buildings for owners who expect results. We work alongside your team on notices, filings and hearings, with consistent reporting you can pass on.
Owners selling or moving back inYou need the unit back for yourself, a family member or a buyer. We plan the N12 timeline around your closing or move-in date so the paperwork holds up.
Avoid the costly ones

Mistakes that cost Ottawa landlords months of time.

Adding non-rent charges to an N4

An N4 can only claim unpaid rent. Including utility bills, damage costs or fees in the arrears figure can sink the notice and force you to start over.

Accepting payment without advice

If a tenant pays everything owing before the N4 termination date, the notice becomes void. Partial payments raise their own questions. Talk to us before you accept money mid-process.

Changing the locks yourself

Self-help evictions are illegal in Ontario. Only the Sheriff can enforce an eviction order. Doing it yourself invites a T2 application, abatements and fines.

An N12 without the paperwork

Own-use applications need good faith, the required compensation and a signed declaration from the person moving in. Gaps here are a common reason N12 files fail.

Losing the paper trail

N8 and T2 hearings are won on records: dated rent ledgers, receipts, texts and emails. If it isn’t documented, it is hard to prove at hearing.

Waiting too long

Every month a non-paying tenant stays is rent you may never recover. The sooner the correct notice is served, the sooner the clock starts.

What to have ready for your
FREE 20-minute call

You don’t need everything. These help us give you a clear answer on the first call.

  • The lease or tenancy agreement
  • A rent ledger showing payments and what is owed
  • Copies of any notices already served
  • Texts and emails with your tenant
  • The property address and unit details

Book Your FREE Discovery Call

Province-wide coverage

Stonegate represents landlords across Ontario

We file with every LTB region in Ontario. Whether your property is in the GTA, Niagara, Eastern Ontario or the North, Stonegate handles your notices and applications, landlord-only, every time.

Landlord-only representation. Stonegate Legal Services never represents tenants: no conflicts, no divided loyalties. Every LTB filing, notice and hearing is handled by a licensed paralegal.

Frequently asked questions

Ottawa landlord questions

Do you handle Ottawa landlord cases specifically?

Yes. We file LTB applications for Ottawa properties regularly. LTB hearings are held online, so we handle Ottawa files routinely, for landlords across the city from Kanata to Orléans.

How much does an eviction paralegal cost in Ottawa?

We charge flat fees, quoted upfront before you sign. The fee covers the notice, filing and hearing representation. No retainer, no hourly billing, no surprises.

Do you represent tenants?

No. We are a landlord-only firm. We never represent tenants, which means our advice is never diluted by conflicts of interest.

How long does an LTB case take in Ottawa?

Timelines vary by application type. Non-payment N4/L1 matters tend to move faster than conduct or own-use applications. Current LTB wait times will be discussed when we review your file.

What happens if my tenant doesn’t leave after an eviction order?

You can request Sheriff’s enforcement (a Writ of Possession) through the LTB. We handle the enforcement steps after the order issues, including preparing the writ and coordinating with the Sheriff’s office.

Can I book a free consultation?

Yes. We offer a free 20-minute call to review your situation and tell you whether we can help and what it will cost.

Do I need to attend the LTB hearing in person?

No. LTB hearings are held online, and we represent you at the hearing. In most cases you do not need to appear yourself. We handle the file, present the evidence and advocate on your behalf.

What is the difference between an N4 notice and an L1 application?

The N4 is the notice served on the tenant when they have not paid rent. The L1 is the application filed with the LTB after the N4 void period expires. You need both, and we handle both steps.

Can I evict a tenant for reasons other than non-payment of rent?

Yes. The Residential Tenancies Act allows termination for personal use (N12), chronic late payment (N8), demolition or major repair (N13), and illegal acts. We identify the correct path for your situation.

My tenant filed a T2 application against me. What do I do?

Don’t ignore it. A T2 or T6 is a tenant-filed application alleging harassment, illegal entry or maintenance failure. We build your defence, prepare your evidence and represent you at the hearing.

How do I evict a tenant in Ottawa?

In Ontario, a landlord cannot evict on their own. You serve the correct notice for your situation (an N4 for unpaid rent, an N12 for own use, and so on), wait for the termination date, then file the matching application with the LTB. After a hearing, the Board may issue an eviction order. If the tenant still won’t leave, only the Sheriff can enforce it. We handle every step for you.

How do I evict a tenant in Ottawa?My Ottawa tenant won’t leave. What can I do?

Don’t change the locks or remove their things. In Ontario, only the Sheriff can physically remove a tenant, and doing it yourself invites a T2 and fines. The legal route is the correct notice, then an LTB application, then an eviction order. If they still won’t go, the order is enforced by the Sheriff. We handle it from the notice through the hearing, and coordinate with the Sheriff’s office if it comes to that.

Does an N4 notice automatically end the tenancy?

No. If the tenant pays everything owing before the termination date on the N4, the notice becomes void and the tenancy continues. If they don’t, you still need to file an L1 application and get an order from the Board before the tenancy ends.

Do I need an eviction paralegal or a lawyer in Ottawa?

Licensed paralegals are regulated by the Law Society of Ontario and are permitted to represent landlords at the Landlord and Tenant Board and in Small Claims Court. For most landlord-tenant matters, a paralegal team that does this work every day is the efficient, cost-effective choice.

When should I contact a paralegal?

Before you serve any notice. Many of the delays we see come from a defective notice served before the landlord got advice. A free 20-minute call first can save you weeks, and sometimes the cost of starting over.

Can I evict my tenant because I’m selling my Ottawa property?

Selling on its own is not grounds to end a tenancy. If the buyer, or a qualifying family member, intends to move in, an N12 can be served for the purchaser’s own use once there is a signed agreement of purchase and sale, but only for buildings with three or fewer residential units. We coordinate the N12 timeline with your closing date.

What if my tenant damaged the unit?

Damage beyond normal wear and tear can be grounds for a notice to end the tenancy, and you can claim the cost of repairs. Photos, invoices and a move-in condition record make a big difference at the hearing. We review your evidence and recommend the right route.

Can I collect unpaid rent after my tenant has moved out?

Sometimes, but for most landlords the amount isn’t worth chasing. On the free call we’ll look at the amount and the tenant’s situation and give you a straight answer, before you spend a dollar.

Do you handle condo, basement and student rentals?

Yes. Condos, basement suites and student rentals near uOttawa and Carleton make up a large share of Ottawa rentals, and most are covered by the Residential Tenancies Act. One exception: if you share a kitchen or bathroom with the occupant, the Act may not apply. We confirm which rules govern your rental on the first call.

Can you guarantee the outcome of my case?

No honest representative can guarantee what the Board will decide. What we promise is careful preparation, correct paperwork and a straight answer about your chances before you spend money on a hearing.

How much can I raise the rent on my Ottawa tenant?

Most sitting tenants can only receive one increase every 12 months, with at least 90 days’ written notice on the proper form, and the increase is generally capped at Ontario’s annual rent increase guideline. Units first occupied for residential purposes after November 15, 2018 are generally exempt from the guideline, but the 12-month and 90-day rules still apply. Going above the guideline in a covered unit requires LTB approval.

Can I ask a new tenant for a damage deposit?

No. In Ontario you can collect a rent deposit of up to one month’s rent, which must be applied to the last month of the tenancy, and a refundable key deposit. Damage deposits are not permitted. Screening carefully and documenting the unit’s condition at move-in is the better protection.