Stouffville · York Region · Online LTB hearings

Stouffville landlord paralegals who get your property back.

N4 non-payment, N12 own-use, N8 late rent, cash-for-keys and post-order collections, handled start to finish at the Landlord and Tenant Board by a team that owns rental properties too.

4.9 out of 5 · 500+ Google reviews
Licensed by the Law Society of Ontario

Bita Di Lisi, lead paralegal for Stouffville landlords, at her desk in the Stonegate office

100% onlineLTB hearings · no travel needed
25+Years helping landlords
10,225+Landlord files handled
7Licensed paralegals
46Ontario cities and growing
4.9★From 500+ Google reviews
Landlord-side legal services

How we help Stouffville landlords

Every file gets a notice review before it is served. One error restarts the clock, so we catch it first.

Non-payment of rent (N4)Non-payment files in Stouffville usually involve newer detached homes, townhouses or basement suites, and with GTA-level rents, a few missed months adds up quickly. One error on the N4 restarts the void period and adds weeks. We review the notice first, then draft, file and represent you through the L1 hearing.Learn more →Personal use (N12)Many Stouffville homes were bought as investments or for family, and owners regularly need them back for themselves, a relative or a buyer who wants vacant possession. The N12 needs the correct compensation, proper timing and a declaration that holds up at a hearing. Bill 97 tightened the rules, and a misstep can cost months. We prepare the N12 correctly from the start.Learn more →Persistent late rent (N8)A tenant who pays consistently, but always late, shows a pattern that can justify termination. We track the payment history, prepare the N8 notice and file the L2 application if the behaviour isn’t corrected. This route turns on a precise, dated record of every late payment, and we build it for the Stouffville hearing.Learn more →Cash-for-keysWhere a hearing isn’t the preferred route, or speed matters more, a negotiated move-out can get a Stouffville landlord the unit back faster and without the LTB queue. We negotiate and document the agreement, usually with an N11, so the terms are enforceable and you are not exposed after the tenant vacates.Learn more →Demolition & repairs (N13)Planning a demolition, a conversion to another use, or repairs so extensive the unit must be vacant? We prepare the N13 correctly, advise on the compensation and right of first refusal that may apply, and file the L2 application.Learn more →T2 & T6 defenceWhen a tenant files a maintenance or harassment application, the response strategy matters. A T2 or T6 hearing can carry real financial consequences, including rent abatements and administrative fines. We build your defence, gather the evidence and represent you at the LTB.Learn more →Notice review & re-serviceThe LTB is high-volume, and applications with errors (a wrong rent figure, an improper service method, an incorrect notice period) get returned. That costs weeks. We review every Stouffville notice before it is served and fix the issues that lead to re-service.Learn more →Post-order enforcementAn eviction or arrears order is one step; enforcing it is the next. We handle Sheriff scheduling, garnishing wages or bank accounts, and pursuing balances in Small Claims Court, so Stouffville landlords don’t walk away from money they are owed.Learn more →
Robert Di LisiBita Di Lisi
Why landlords choose Stonegate

We’re landlords too. We only ever sit on your side of the table.

Robert and Bita Di Lisi own rental properties themselves, so we know what a missed month of rent actually costs. Stonegate has never represented a tenant: no conflicts, no divided loyalties.

Landlord-onlyNever tenants. Ever.
Flat-fee pricingQuoted before you sign.
24-hour responseAnswered in 1 business day.
Notice reviewEvery notice checked before it’s served.
Our process

How it works

What happens when you hire us.

  1. 1Free discovery callA short, no-obligation call. You tell us what’s happening; we tell you your options and what to expect.
  2. 2Notice prepared & servedWe prepare the correct notice and handle service in line with LTB requirements.
  3. 3Application & evidenceWe file your application and compile the evidence package. Nothing missed before your hearing date.
  4. 4LTB hearingWe attend, present your evidence and advocate on your behalf, anywhere in Ontario.
  5. 5Post-order supportSheriff enforcement and, where applicable, collecting outstanding rent through garnishment.
Book your free discovery call20 minutes · No obligation · We call you
Verified Google reviews

Trusted by landlords across Ontario

4.9

Based on 500+ reviews on GoogleRead all reviews on Google →
Ramona GhasemiGoogle review · ★★★★★

“Bita was referred by a friend. Her and her team helped me with a very difficult and stressful situation. I can’t imagine having gone through it without their assistance!”

Elaine GergolasGoogle review · ★★★★★

“Very responsive and calm during what was a very stressful time!”

Brent MacLeanGoogle review · ★★★★★

“This Paralegal company was an excellent referral by a close friend of mine. I was dealing with a very sensitive and stressful situation and Bita was a kind, compassionate and very professional individual. She was prompt and punctual and kept me advised at every step of my issue.”

Jessica HarcourtGoogle review · ★★★★★

“Bita and her team were very professional, knowledgeable, fair and firm. I have already referred Stonegate Legal Services to several people and would definitely use their services again.”

Peter KahamaGoogle review · ★★★★★

“Highly Recommend engaging Stonegate Legal Services for Landlord Tenant Matters!”

George ChanGoogle review · ★★★★★

“Bita is literally the BEST!! She responds fast always answers all of my questions. I’m forever grateful to Bita and Rob which is an amazing team. It’s 10/10 for me I’d recommend anybody to use Stonegate Legal Services for any landlord matters.”

Angela MGoogle review · ★★★★★

“I had a horrendous experience with a tenant and an even worse experience with a previous paralegal. I found Stonegate during the process with the Landlord Tenant Board and Bita was fantastic!! She really does have your best interest in mind, and she responds quickly and via email.”

John EGoogle review · ★★★★★

“Helped me from Start to End. Bita was Understanding, Patient, Professional and responsive”

Meet your team

Real people who will handle your Stouffville file

About Stonegate →

Robert Di LisiRobert Di LisiParalegal – Intake co-ordinator
Bita Di LisiBita Di LisiLead Paralegal
Ravis MohebbianRavis MohebbianParalegal
Anome MehrabianAnome MehrabianParalegal
Eric SpalvieriEric SpalvieriParalegal
Berkan AltunBerkan AltunParalegal
Mark TipoldMark TipoldParalegal/ Support staff
Seminars

We don’t just represent Ontario landlords. We teach them.

Robert and Bita speak to rooms full of landlords and investors about notices, LTB timelines and the mistakes that cost months. The same know-how goes into every file we handle.

See upcoming seminars

Bita Di Lisi presenting to a full seminar room of Ontario landlordsBita Di Lisi presenting
Robert Di Lisi at the Stonegate Legal Services booth at a landlord eventRobert Di Lisi
Built for Stouffville landlords

Stouffville LTB cases are heard online, and we handle them every week

Whitchurch-Stouffville has grown quickly from a small town into a commuter community on the edge of Markham, with most rentals in newer subdivisions. LTB hearings are held online, so the outcome depends on preparation rather than location.

Our team handles Stouffville LTB files every week. We know the documents that carry weight, the defects that send applications back for re-service, and the timelines that decide how quickly you recover possession or rent. From the first notice through to enforcement, we handle the file end to end.

Landlords who file alone often run into avoidable problems: a rent figure that includes charges an N4 can’t claim, a notice served the wrong way, or a hearing where they weren’t ready for the tenant’s arguments. A free 20-minute call before you serve anything avoids most of them.

Stouffville’s rental market

Stouffville’s rental stock is mostly newer detached homes and townhouses built over the last two decades, with basement suites common, older homes along Main Street and in the original village, and rural properties and farmhouses in Ballantrae and Musselman’s Lake.

Because many homes were bought recently, carrying costs are high, so non-payment and N12 files are the most common. Rural properties can raise their own questions about which rules apply. We tailor the approach to the property and the tenancy.

Neighbourhoods we serve

Stouffville VillageMain StreetBallantraeMusselman’s LakeGormleyCardinal PointWheler’s MillBethesda
Nearby: Markham, Aurora, Pickering, Newmarket, York Region. We file in every LTB region in Ontario.
Every kind of Stouffville landlord

Who we work with in Stouffville

First-time and single-unit landlordsYou rent out one condo or a basement suite and have never been to the LTB. We explain every step in plain language and handle the paperwork so nothing is missed.
Investors with several propertiesYou carry mortgages on multiple Stouffville units, and a non-paying tenant affects your whole portfolio. We move quickly and keep you updated on every file.
Property managersYou oversee buildings for owners who expect results. We work alongside your team on notices, filings and hearings, with consistent reporting you can pass on.
Owners selling or moving back inYou need the unit back for yourself, a family member or a buyer. We plan the N12 timeline around your closing or move-in date so the paperwork holds up.
Avoid the costly ones

Mistakes that cost Stouffville landlords months of time.

Adding non-rent charges to an N4

An N4 can only claim unpaid rent. Including utility bills, damage costs or fees in the arrears figure can sink the notice and force you to start over.

Accepting payment without advice

If a tenant pays everything owing before the N4 termination date, the notice becomes void. Partial payments raise their own questions. Talk to us before you accept money mid-process.

Changing the locks yourself

Self-help evictions are illegal in Ontario. Only the Sheriff can enforce an eviction order. Doing it yourself invites a T2 application, abatements and fines.

An N12 without the paperwork

Own-use applications need good faith, the required compensation and a signed declaration from the person moving in. Gaps here are a common reason N12 files fail.

Losing the paper trail

N8 and T2 hearings are won on records: dated rent ledgers, receipts, texts and emails. If it isn’t documented, it is hard to prove at hearing.

Waiting too long

Every month a non-paying tenant stays is rent you may never recover. The sooner the correct notice is served, the sooner the clock starts.

What to have ready for your
FREE 20-minute call

You don’t need everything. These help us give you a clear answer on the first call.

  • The lease or tenancy agreement
  • A rent ledger showing payments and what is owed
  • Copies of any notices already served
  • Texts and emails with your tenant
  • The property address and unit details

Book Your FREE Discovery Call

Province-wide coverage

Stonegate represents landlords across Ontario

We file with every LTB region in Ontario. Whether your property is in the GTA, Niagara, Eastern Ontario or the North, Stonegate handles your notices and applications, landlord-only, every time.

Landlord-only representation. Stonegate Legal Services never represents tenants: no conflicts, no divided loyalties. Every LTB filing, notice and hearing is handled by a licensed paralegal.

Frequently asked questions

Stouffville landlord questions

Do you handle Stouffville landlord cases specifically?

Yes. We file LTB applications for Stouffville properties regularly. LTB hearings are held online and we handle them routinely, for landlords across Whitchurch-Stouffville from the village to Ballantrae.

What is your fee structure?

We charge flat fees, quoted upfront before you sign. The fee covers the notice, filing and hearing representation. No retainer, no hourly billing, no surprises.

Do you represent tenants?

No. We are a landlord-only firm. We never represent tenants, which means our advice is never diluted by conflicts of interest.

How long does an LTB case take in Stouffville?

Timelines vary by application type. Non-payment N4/L1 matters tend to move faster than conduct or own-use applications. Current LTB wait times will be discussed when we review your file.

What happens if my tenant doesn’t leave after an eviction order?

You can request Sheriff’s enforcement (a Writ of Possession) through the LTB. We handle the enforcement steps after the order issues, including preparing the writ and coordinating with the Sheriff’s office.

Can I book a free consultation?

Yes. We offer a free 20-minute call to review your situation and tell you whether we can help and what it will cost.

Do I need to attend the LTB hearing in person?

No. LTB hearings are held online, and we represent you at the hearing. In most cases you do not need to appear yourself. We handle the file, present the evidence and advocate on your behalf.

What is the difference between an N4 notice and an L1 application?

The N4 is the notice served on the tenant when they have not paid rent. The L1 is the application filed with the LTB after the N4 void period expires. You need both, and we handle both steps.

Can I evict a tenant for reasons other than non-payment of rent?

Yes. The Residential Tenancies Act allows termination for personal use (N12), chronic late payment (N8), demolition or major repair (N13), and illegal acts. We identify the correct path for your situation.

My tenant filed a T2 application against me. What do I do?

Don’t ignore it. A T2 or T6 is a tenant-filed application alleging harassment, illegal entry or maintenance failure. We build your defence, prepare your evidence and represent you at the hearing.

How do I evict a tenant in Stouffville?

In Ontario, a landlord cannot evict on their own. You serve the correct notice for your situation (an N4 for unpaid rent, an N12 for own use, and so on), wait for the termination date, then file the matching application with the LTB. After a hearing, the Board may issue an eviction order. If the tenant still won’t leave, only the Sheriff can enforce it. We handle every step for you.

Does an N4 notice automatically end the tenancy?

No. If the tenant pays everything owing before the termination date on the N4, the notice becomes void and the tenancy continues. If they don’t, you still need to file an L1 application and get an order from the Board before the tenancy ends.

Do I need a lawyer, or can a paralegal represent me at the LTB?

Licensed paralegals are regulated by the Law Society of Ontario and are permitted to represent landlords at the Landlord and Tenant Board and in Small Claims Court. For most landlord-tenant matters, a paralegal team that does this work every day is the efficient, cost-effective choice.

When should I contact a paralegal?

Before you serve any notice. Many of the delays we see come from a defective notice served before the landlord got advice. A free 20-minute call first can save you weeks, and sometimes the cost of starting over.

Can I evict my tenant because I’m selling my Stouffville property?

Selling on its own is not grounds to end a tenancy. If the buyer, or a qualifying family member, intends to move in, an N12 can be served for the purchaser’s own use once there is a signed agreement of purchase and sale, but only for buildings with three or fewer residential units. We coordinate the N12 timeline with your closing date.

What if my tenant damaged the unit?

Damage beyond normal wear and tear can be grounds for a notice to end the tenancy, and you can claim the cost of repairs. Photos, invoices and a move-in condition record make a big difference at the hearing. We review your evidence and recommend the right route.

Can I collect unpaid rent after my tenant has moved out?

Often, yes. Landlords can apply to the LTB for rent and certain damages owed by a former tenant, generally within one year of the move-out, or pursue the debt in Small Claims Court. We advise on which route makes more sense for your file and handle the collection steps.

Do you handle basement suites and rural properties?

Yes. Basement suites, townhouses and rural homes are all common in Stouffville, and most are covered by the Residential Tenancies Act. One exception: if you share a kitchen or bathroom with the occupant, the Act may not apply. We confirm which rules govern your rental on the first call.

Can you guarantee the outcome of my case?

No honest representative can guarantee what the Board will decide. What we promise is careful preparation, correct paperwork and a straight answer about your chances before you spend money on a hearing.

How much can I raise the rent on my Stouffville tenant?

Most sitting tenants can only receive one increase every 12 months, with at least 90 days’ written notice on the proper form, and the increase is generally capped at Ontario’s annual rent increase guideline. Units first occupied for residential purposes after November 15, 2018 are generally exempt from the guideline, but the 12-month and 90-day rules still apply. Going above the guideline in a covered unit requires LTB approval.

Can I ask a new tenant for a damage deposit?

No. In Ontario you can collect a rent deposit of up to one month’s rent, which must be applied to the last month of the tenancy, and a refundable key deposit. Damage deposits are not permitted. Screening carefully and documenting the unit’s condition at move-in is the better protection.