Ontario landlords have the right to enter a rental unit — but only under specific circumstances and with proper notice. Getting this wrong can result in a tenant application against you for harassment or illegal entry. Here is what the Residential Tenancies Act requires.
The 24-Hour Notice Requirement
In most circumstances, a landlord must give the tenant at least 24 hours written notice before entering a rental unit. The notice must specify the reason for entry and a time window between 8 a.m. and 8 p.m. Verbal notice is not sufficient — it must be in writing.
What You Can Enter For
Under the RTA, permitted reasons for entry with 24-hour notice include: inspecting the unit, making repairs or conducting maintenance, showing the unit to prospective tenants or buyers, and any other reason the tenant has agreed to. Entry must be for a legitimate purpose — curiosity or checking up on the tenant generally does not qualify.
When You Can Enter Without Notice
Entry without notice is permitted only in limited circumstances: if there is an emergency (fire, flooding, structural damage), if the tenant consents at the time of entry, or if the landlord and tenant have made a written agreement for regular access (such as a cleaning or maintenance arrangement). Absent these situations, 24-hour written notice is required every time.
Showing the Unit to Buyers or New Tenants
When a property is for sale or the existing tenant has given notice to vacate, landlords may show the unit to prospective buyers or tenants. The same 24-hour written notice rule applies. Courts and the LTB have interpreted the frequency and timing of showings as potentially constituting harassment if done excessively.
What Illegal Entry Looks Like
Entering without notice, entering at unreasonable hours, changing the locks while the tenant is away, or entering more frequently than necessary can all give rise to a T2 application by the tenant for interference with reasonable enjoyment. These applications can result in fines and rent abatements.
What Comes Next
Stonegate advises Ontario landlords on their rights and obligations throughout the tenancy. Book a free call at https://calendly.com/stonegatelegalservices/20min.
▶ Watch: What Are the Landlord Rights in Ontario?
Ready to talk to a landlord paralegal?
Stonegate Legal Services handles landlord-only matters across Ontario. Flat fee. Free discovery call.
